Knowing where you stand: Your Knowledge Check
How can you benefit from a knowledge base in service? Where do you stand in comparison with companies in your sector and of your size? Take the Knowledge Check with us at the USU World 2013!
Knowing what counts: Your ROI calculator
Is deploying a knowledge base in your service area worthwhile? What key performance indicators (KPIs) can you influence positively with one? Calculate how quickly your investment is recouped.
Knowing how it can be done: The USU Knowledge Model
Increasing efficiency: What exactly does that mean? And how do you specifically achieve greater value added in service? The USU K Model enables you to find your way and pursue it with lasting success.